Privacy Policy

Updated February 2026

1. Scope

This document explains how BricoMarketOffers handles personal data collected through our website, emails, phone calls, social channels, and offline interactions. It complies with Regulation (EU) 2016/679 (GDPR) and the ePrivacy Directive 2002/58/EC.

2. Data Controller

The entity behind this website acts as data controller. Reach our data-protection team at privacy@bricomarketoffers.com or the contact page. We acknowledge every privacy enquiry within 24–48 hours.

3. Data We Gather

Identity & Contact

Name, addresses, email, phone, and COD verification details.

Order Records

Products, quantities, prices, discounts, confirmation numbers, 16-digit tracking codes, delivery statuses, COD confirmations.

Device & Browsing

IP, browser, OS, screen size, device type, referrer URL, pages viewed, timestamps.

Messages

Everything sent via forms, email, chat, phone, or social media, plus metadata.

Marketing Preferences

Newsletter sign-up date, engagement metrics, category interests.

Return Info

Return reason, photos, preferred refund method, related correspondence.

4. Collection Methods

• Direct — orders, accounts, newsletters, support.
• Automated — cookies, server logs (see Cookie Policy).
• Third parties — analytics, ad networks, payment processors, couriers.
• Public sources — directories, social profiles, where lawful.

5. Legal Bases

• Contract (Art. 6(1)(b)) — orders, deliveries, COD, returns.
• Legitimate interest (Art. 6(1)(f)) — fraud prevention, security, improvements.
• Consent (Art. 6(1)(a)) — newsletters, optional cookies. Revocable any time.
• Legal duty (Art. 6(1)(c)) — tax, accounting, authority requests.

6. Processing Purposes

Ship orders across Europe, assign tracking codes, send delivery updates, handle returns within 14 days, answer questions, improve the site, personalise content, send opted-in marketing, fight fraud, meet legal obligations.

7. COD & Payments

COD means zero card data at checkout — the courier collects on the doorstep. Card payments go through PCI DSS-compliant processors; we never see full card numbers.

8. Data Recipients

Delivery couriers, payment processors, hosting providers, analytics tools, ad platforms (with consent), authorities (when compelled), professional advisors. We never sell or rent your data.

9. Cross-Border Transfers

Data generally stays in the EEA. Outside-EEA providers are covered by adequacy decisions, SCCs, or other GDPR safeguards.

10. Retention

Category	Period
Orders & transactions	7 years
Account data	Active + 3 years
Marketing	Until unsubscribed
Cookies & tech	Up to 24 months
Return records	5 years
Support chats	3 years

11. Your GDPR Rights

Email privacy@bricomarketoffers.com. Acknowledged within 24–48 h, answered within 30 days.

• Access (Art. 15)
• Rectification (Art. 16)
• Erasure (Art. 17)
• Restriction (Art. 18)
• Portability (Art. 20)
• Objection (Art. 21)
• No automated decisions (Art. 22)
• Complaint to supervisory authority

12. Cookies

See our Cookie Policy.

13. Automated Decisions

We personalise product suggestions automatically. No legal effects on you.

14. Minors

Not aimed at under-16s. Children's data is deleted on discovery.

15. Security

TLS/SSL, encryption at rest, vulnerability scans, access controls, staff training, incident response, backups.

16. Updates

Material changes flagged here and emailed where appropriate.

17. Contact

Email: privacy@bricomarketoffers.com | Contact page. Escalation: your national data-protection authority.